Frequently Asked Questions

Yes, absolutely! Most clients elect to switch to an architectural shingle roof with a lifetime warranty. Metal roofing options including standing seem and “corrugated” roofing with exposed fasteners. We will make sure that you are completely informed about warranties so you can make an educated decision.

• The average home is completed in 1 day, while larger homes might carry over into the 2nd day.
• In some cases, the complexity or size of the roof might require more than 2 days.

Our roofing crews consist of 3-8 highly trained roofers who have extensive experience with GAF products. They will be working on your home like a well-oiled machine.

Our team will be busy working behind the scenes to make sure your project goes smoothly and efficiently when we show up to do the work. Here is the shortlist of what to expect leading up to your project.

• When your contract was signed you selected a style and color at the GAF shingle. Once you made this selection any changes must be made in writing prior to installation.
• We will give you an estimated start week once your contract is signed. The week before your installation you will get a call, email or text from our production manager. He will set a more exact date for your install based on weather conditions.
• Georgia weather is unpredictable and can affect our scheduling. We will do our best to inform you of any schedule changes.
• Our production manager will place a NGE ROOFING sign in your yard the day before install. This will help with material drop the next day. And even though we send our crew a picture of the house they are tearing off, this is the second wall of defense to sure that we are at the right location.
• The roofing material and dumpster will typically be delivered the day before or on the day of install and placed in an agreed-upon location.
• Sometimes our crews bring a trailer with them the day of install and haul off all debris at the completion of the job.

• Typically we will arrive between 6:30-7:00 am on the day of your project.
• The existing roof will be carefully removed.
• Repair of the deck under your existing shingles will be handled next.
• Clean up of the stripped roofing material is a high priority! Part of the team will be working all day to clear the debris. We work hard to clean up and realize how important that is to you.

The impact of a storm or fire on your roof can vary greatly, from minor issues like missing shingles to significant structural damage. A professional roofing contractor is equipped to perform a thorough evaluation, uncovering both obvious and hidden damages. It's crucial to prioritize your safety and the integrity of your home by promptly seeking the expertise of a licensed roofing professional for an inspection. This not only ensures a precise assessment but also prevents potential risks associated with personal inspections. Act now to safeguard your property; schedule your complimentary roof inspection with a trusted expert.

Insurance providers often require photographic or video evidence of the damage, which can usually be submitted through email or their dedicated app. It's advised to take detailed notes for clarity and to conduct this documentation in daylight when possible. Ensure all records are prepared for review when reaching out to your insurance company. Remember, prioritizing safety is paramount; never risk harm for documentation purposes.

Who should be my first point of contact if I think there's damage to my roof?

Upon noticing potential roof damage post-storm, your initial step should be to reach out to a trusted roofing contractor within your region, who can evaluate the extent of the damage, confirm its cause, and assist in the insurance claim process. Following this assessment, your next move should be to inform your insurance provider about the situation.

Insurance adjusters assess roof damage based on specific criteria, including signs of physical damage from natural disasters or accidents covered by your policy. They look for indicators such as damaged or missing shingles and structural integrity.

It's common practice for your chosen roofing contractor to be present during the insurance adjuster's inspection. This ensures all storm-related damages are properly identified and accounted for during the claim process.

The cost for roof replacement varies, influenced by the damage extent, required work scope, and insurance coverage. Your contractor will provide a detailed estimate covering materials and labor.

Filing a claim might not automatically increase your insurance premiums. However, certain scenarios, like extensive storm damage or frequent claims within a short period, could affect your rates.

While obtaining multiple estimates is an option, it's essential to ensure your contractor's quote aligns with the insurance estimate to guarantee coverage.

If your claim is denied, consider consulting with a public adjuster or attorney to assess and potentially appeal the decision, aiming to secure a favorable outcome.

Regular discussions with your insurance agent can clarify your coverage details, helping you make informed decisions about your policy, especially before storm seasons.

For comprehensive roof repair or replacement services, choose a professional roofing company recognized for quality work and reliability.